this is not the present case i tried to answer that but it come up in german or someth...

GetHuman760284's customer service issue with eBay from June 2018

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The issue and preferred resolution, in GetHuman760284's own words:
this is not the present case i tried to answer that but it come up in german or something and i could not answer I am writing about a closed case the buy got refund but he did get item and will tell you so he just didnt drop the case it was sent by us mail with no tracking but again buyer will tell you he got it just ask it was a guns n roses manual from a month or so ago you rules in his favor please give me money back
I trust that eBay will make this right and come up with a resolution that is fair.
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eBay

Customer service issue
Reported by GetHuman760284
Jun 7th, 2018 - 2 mons ago
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Timeline
GetHuman760284 started working on this issue
Jun 7th 5:20pm