I purchased an item and then got an email saying that the account had been compromised...

GetHuman757146's customer service issue with eBay from June 2018

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The issue in GetHuman757146's own words
I purchased an item and then got an email saying that the account had been compromised and that the sale price wasn’t accurate. It was fraudulent... then said to get help from eBay. I did that and got an automatic response that said to just contact the seller. The seller hasn’t gotten back to me and it’s been a week. Please help, I need a refund if there isn’t going to be a product. **Thank you,**Sterling pave
I want a refund.
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eBay

Customer service issue
Reported by GetHuman757146
Jun 6th, 2018 - a yr ago
I have an issue with eBay too
Fixed
Seen by 6 customers so far
Similar issue to 365 others
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Items needed
Order number
Billing address
Email address on the account
Account phone number
Account number
eBay username
Timeline
GetHuman757146 started working on this issue
Jun 6th, 2018 6:49pm
GetHuman757146 indicated the issue is not fixed yet.
Jun 6th, 2018 8:45pm
GetHuman757146 indicated the issue is not fixed yet.
Jun 6th, 2018 8:45pm