An item I bought was not as described and so now Im returning it and the seller is payi...

GetHuman-zoozooz's customer service issue with eBay from June 2018

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The issue and preferred resolution, in GetHuman-zoozooz's own words:
An item I bought was not as described and so now Im returning it and the seller is paying for the return postage and I wanted to ask who is liable for the parcel if I send it back but it gets lost or damaged
I trust that eBay will make this right and come up with a resolution that is fair.
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Customer service issue
Reported by GetHuman-zoozooz
Jun 6th, 2018 - 12d ago
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GetHuman-zoozooz started working on this issue
Jun 6th 5:48pm