I bought an item with the code 'PICKDADSGIFT', but the order was cancelled.*So, I want...

GetHuman-holyreba's customer service issue with eBay from June 2018

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The issue in GetHuman-holyreba's own words
I bought an item with the code 'PICKDADSGIFT', but the order was cancelled.*So, I want to use this code to purchase another item, but I can't.*System shows this message "You already applied this code to an order."
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Customer service issue
Reported by GetHuman-holyreba
Jun 6th, 2018 - 6 mons ago
I have an issue with eBay too
Seen by 2 customers so far
Similar issue to 356 others
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Items needed
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GetHuman-holyreba started working on this issue
Jun 6th 4:28pm
GetHuman-holyreba indicated the issue is not fixed yet.
Jun 6th 5:33pm