I bought an item with the code 'PICKDADSGIFT', but the order was cancelled.*So, I want...

GetHuman-holyreba's customer service issue with eBay from June 2018

Help with my eBay issue
I bought an item with the code 'PICKDADSGIFT', but the order was cancelled.*So, I want to use this code to purchase another item, but I can't.*System shows this message "You already applied this code to an order."
I trust that eBay will make this right and come up with a resolution that is fair.
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eBay

Customer service issue
Reported by GetHuman-holyreba
Jun 6th, 2018 - 16d ago
I have an issue with eBay too
Fixed
Seen by 2 customers so far
Similar issue to 356 others
0 customers following this
Items needed
Order number
Billing address
Email address on the account
Account phone number
Account number
eBay username
Timeline
GetHuman-holyreba started working on this issue
Jun 6th 4:28pm
GetHuman-holyreba indicated the issue is not fixed yet.
Jun 6th 5:33pm