****o,**I think someone has hacked my account. I was charged for an item I didn't buy...

GetHuman-gintareu's customer service issue with eBay from June 2018

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The issue and preferred resolution, in GetHuman-gintareu's own words:
****o,**I think someone has hacked my account. I was charged for an item I didn't buy. And then tried to find out what's going on, I see the item has already been removed from the site. I see what the item was, but seems like it doesn't excists anymore. I had to block my bank card, which means I can't use my card until I get a new one, highly uncomfortable. **So the item number is: ************* **Seller name: *sfcommodities**Item name:*Arthur Sarnoff Original Painting Acrylic Artwork Hand Signed Illustration Pin UP**Price:*$**.****Order time: Sunday, Jun *, **** (impossible for me to do any purchases at this date, because I was away and had no connection to ebay. **I tried to send a letter to the seller but I think this is kind of illegal activity and I don't even see the point to wait for their answer. And I need to get my money back and I need your help with that. **Kindly,*Gintare
I trust that eBay will make this right and come up with a resolution that is fair.
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Customer service issue
Reported by GetHuman-gintareu
Jun 4th, 2018 - 16d ago
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GetHuman-gintareu started working on this issue
Jun 4th 3:31pm