I have not heard back from an Ebay representive. I contacted resolution center * hours ago and still have not been contacted. I would like to resolve this issue. Please retun my call ***-***-****

GetHuman265104's customer service issue with eBay from June 2018

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The issue in GetHuman265104's own words
I have a customer (jlizjolizar*) who purchased a laptop, item ************ on *******. I just heard from him and he claims the sound is defective. He also states that the laptop is now in a foreign country and wants a partial refund. I stated to him that because he can not produce the laptop and return it to me I can not make a refund. I explained that because the item was not in his control I can not be responsible for what has happened to it. The laptop was n pristine condition when sent and packaged in a double box. I think this person is trying to make fraud.**Thank you,*boysenberries*****-***-*****Phoenix, Arizona
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Customer service issue
Reported by GetHuman265104
Jun 2nd, 2018 - 8 mons ago
I have an issue with eBay too
Not resolved
Seen by 5 customers so far
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Items needed
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Email address on the account
Account phone number
Account number
eBay username
GetHuman265104 started working on this issue
Jun 2nd, 2018 4:40pm