My account has been hacked and the current user of my account is using it to order a ph...

GetHuman-reksos's customer service issue with eBay from June 2018

1 view
308 similar
0 following
Help with my eBay issue
First: share to improve GetHuman-reksos's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-reksos's next move: talk to eBay when they open (we'll send a reminder).
eBay's call center is closed now. We will text or email GetHuman-reksos when they open and confirm it's a good time for a rep to call. In the meantime, read below to see how other customers resolved the same issue. Many customers describe what they said and did so that other customers like GetHuman-reksos can follow if useful. Now is a good time to read up on techniques that worked to resolve the issue quickly and effectively.
The issue in GetHuman-reksos's own words
My account has been hacked and the current user of my account is using it to order a phone and a watch from my account (iredk*vea*qkv). I changed the password and security settings but that as much as i can do
GetHuman-reksos did not yet indicate what eBay should do to make this right.
I have an issue with eBay too
How GetHuman-reksos fixed the problem
We are waiting for GetHuman-reksos to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get eBay's attention and get better help faster. Tap below to get started.
Having eBay issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would eBay email you?
This email address isn't valid
Follow this issue
See how GetHuman-reksos fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman-reksos
Jun 1st, 2018 - 5 mons ago
I have an issue with eBay too
Not resolved
Seen by 1 customer so far
Similar issue to 308 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Order number
Billing address
Email address on the account
Account phone number
Account number
eBay username
GetHuman-reksos started working on this issue
Jun 1st 1:56pm