I am being told that I ordered two items which I tried to order but was unsuccessful...

GetHuman-paulfgre's customer service issue with eBay from May 2018

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The issue in GetHuman-paulfgre's own words
I am being told that I ordered two items which I tried to order but was unsuccessful. The order form asked which country, I said Canada, it asked for my zip code, we don't have such a thing. When I selected Canada, it switched by itself to USA. I tried many times, but was unsuccessful. Now I am being told that I did not pay for these items. I did not conclude the deal because I could not write in my address. Now I tried to contact eBay by email because I do not hear well on the phone. I am told to use a "IP-Relay service". I have no idea what that is or how it works. Item **) Unpaid item case opened for SanDisk *GB **GB **GB **GB Cruzer Blade USB *.* Flash Pen thumb Drive SDCZ***Item **)**WZ***** Fender Trim Fits ****-**** CADILLAC SEDAN DEVILLE *DR*Item ***************I have successfully bought a few things from eBay with no problems. I paid with a credit card in advance. Now, even though I did NOT conclude the order, I am told that I did indeed order these items but I did not pay for them.*I admit, there is a strong possibility that I made some unintentional error, because I am not so familiar* with the procedures involved. But other that this message there is no way I can contact with anyone regarding the particulars here.*Thank you*PFG
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eBay

Customer service issue
Reported by GetHuman-paulfgre
May 27th, 2018 - 6 mons ago
I have an issue with eBay too
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GetHuman-paulfgre started working on this issue
May 27th 1:04am