I Text three times and none went through when I tried to respond to your text concernin...

GetHuman-swmcmill's customer service issue with eBay from May 2018

5 views
 | 
393 similar
 | 
1 following
Help with my eBay issue
First: share to improve GetHuman-swmcmill's odds
Strength in numbers! Companies respond better when others are watching.
Next: our robot will wait on hold for GetHuman-swmcmill to get a eBay rep on the line!
Always use the GetHuman Phone tocall eBay. We wait on hold and get a rep on the line for you faster and for free!
Before contacting them, items GetHuman-swmcmill may need:
Order number, Billing address, Email address on the account, Account phone number, Account number, and eBay username
The issue in GetHuman-swmcmill's own words
I Text three times and none went through when I tried to respond to your text concerning an Item that I did not authorize or order ! Have contacted eBay several times and eBay and the sell. Seller never responded to my text explaining the malfunction and sent him my resquest for a refund. I talked to two or three peolle in one day and the last was a lady that said I would receive a refund back to me in Mag ** st. I first called eBay a few minutes after I was informed that an order had gone through and talked to a man named Doug. Their was a errowof some kind and should be a simple fix but e bay texts . seem to reflect that eBay doesnt know what is going on! One text said to send the item back of course it is a pic up item and eBay should know that. I am not on turbo so the order should never taken place. Thats simple so sent me a refund! I am afraid to use eBay now after this eerie and having to jump through so many hoop and dead ends. I like eBay but this has been a huge mess over a simple matter. Pay-pal was also called I have spent hours on this case an eBay still send me a text asking me if I want help. Yes eBay has already been informed about the eerie and my request for help and a need for a refund. I was view said item in the description page and attempted to return to the first to see exsactly where the item was and in a few flashe of my screen I was told I had bought an item!
GetHuman-swmcmill did not yet indicate what eBay should do to make this right.
I have an issue with eBay too
How GetHuman-swmcmill fixed the problem
We are waiting for GetHuman-swmcmill to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get eBay's attention and get better help faster. Tap below to get started.
Having eBay issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would eBay email you?
This email address isn't valid
Follow this issue
See how GetHuman-swmcmill fixes it.
This email address isn't valid

eBay

Customer service issue
Reported by GetHuman-swmcmill
May 21st, 2018 - 6 mons ago
I have an issue with eBay too
Not resolved
Seen by 5 customers so far
Similar issue to 393 others
1 customer following this
Follow this issue to see how it gets fixed
Timeline
GetHuman-swmcmill started working on this issue
May 21st 2:13pm