I purchased this sublimation printer on Feb * -**** it came in while I was out of town...
GetHuman-lskaggs's customer service issue with eBay from May 2018
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The issue in GetHuman-lskaggs's own words
I purchased this sublimation printer on Feb * -**** it came in while I was out of town My husband brought it in for me and it was here almost a moth before I could get to setting it up. So I get to where I have time to set it up and From the beginning when I got the printer the cyan color was not right sometimes it worked other times it did not I thought this was due to to them shipping it with The CSI system installed and maybe it just needed to work through the first round of ink. I have been trying forever to try and get it to keep a steady color and it just would not hold the cyan color on a continuous print. Last week I turned it on and it will not recognize the cartridges at all none of them I have done tons of research tried all the trouble shooting guides provided and nothing. I need to resolve this asap as I use this as a big part of my business and I am losing money daily. I contacted Square trade they do not cover anything till the manufacturers warranty runs out so they had me contact Epson they will not stand behind their warranty because its was a *rd party purchase and its been modified. There was nothing in her ad about this. Before any of this, * day's ago I contacted the seller and she refuses to get contact me back about this situation. So I go and look at her negative comments which I swear were not there before and there is a bunch of them about this very printer. I would like to return the printer for a refund I need this resolved ASAP. Please contact me via my email below. Thank you
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