I'm unsure as to why the funds were deducted from my account after several representati...

GetHuman-kylemill's customer service issue with eBay from May 2018

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The issue in GetHuman-kylemill's own words
I'm unsure as to why the funds were deducted from my account after several representatives told me that this would not be the case. I was told I am protected. I do not feel protected. The buyer is lying. There's no way this occurred via normal use. The boots appear to have been mauled by a dog.**I tried to explain this to the representatives. I was told to stop talking. I was told there was nothing that could be done. I was told that I should "be careful what I sell online." The representatives were rude and sarcastic.**Only after the *th call was I given a way to provide evidence of this situation. I feel taken advantage of. As a result of this situation, I will he employing your competition in my further endeavors. Amazon & Poshmark do not treat people this way. Etsy & Mercari do not treat people this way. Craigslist & Facebook do not treat people this way.**The impression I was given by "customer service" is that ebay is the biggest and therefore the only platform avaliable. It is not ****. Your representatives and the "protected" buyer have negatively affected my health.**I do not work a traditional job anymore due to several neurological health issues. These include conditions and personality disorders that negatively affect my ability to socialize normally. I'm sorry that my brain is flawed. If I could correct the situation I certainly would.**Provided are photographs of the boots the buyer returned to me after saying that I did not contact her. I replied to her twice. There is NO way that her complaint is truthful. The heel certainly did not fall off. It was torn off. Seeing as how she did not return the heels that supposedly "broke off" leads me to believe they are in her dog's stomach. **It is difficult for me to express how incredibly disappointed I am with eBay's response to this situation. I will have to think very intently before renewing my subscription and posting listings on your platform in the future. I have been lied to several times by your representatives. It will be incredibly difficult to issue ebay funds in the future.
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eBay

Customer service issue
Reported by GetHuman-kylemill
May 17th, 2018 - 10 mons ago
I have an issue with eBay too
Fixed
Seen by 5 customers so far
Similar issue to 231 others
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GetHuman-kylemill started working on this issue
May 17th, 2018 7:14pm
GetHuman-kylemill shared this issue with friends on Facebook
May 17th, 2018 7:14pm
GetHuman-kylemill indicated the issue is not fixed yet.
May 17th, 2018 10:44pm