eBay:**Contacted seller about missing cord. *Seller refused, even though the original l...

GetHuman685712's customer service issue with eBay from May 2018

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The issue in GetHuman685712's own words
eBay:**Contacted seller about missing cord. *Seller refused, even though the original listing did not state, “charger not included”. Seller claims to have told me this later, but I still can’t find it in my email. Seller became immediately belligerent, and sent a screen shot, but his notice was hard to see and I missed it. This obfuscation*fine-print business was a red flag to me.**Then, I was dealing with this guy my wife looked at the iPad and said, I thought you said there were no scratches. *Well, that was another red flag to me because he told me in an email that there were “no visible scratches”. When I told him he accused ME of doing it. Who would even think of doing such a thing? It’s absurd that someone would scratch an iPad over a charger issue, which is what he has he accused me of. Besides, these scratches are clearly the result of normal usage. The seller’s behavior was so bizarre that all these flags together made me wonder if the thing had been stolen property. **Now this guy is insulting my wife, accusing HER of scratching it. (Interestingly, however, the listing photo shows the iPad with a finger covering the exact place where the scratch is.)**So disrespectful. What has happened to eBay’s standards if this kind of insulting behavior is allowed by sellers? Every day there’s a fresh barrage of insults and accusations.**I want to return this item.
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eBay

Customer service issue
Reported by GetHuman685712
May 15th, 2018 - 10 mons ago
I have an issue with eBay too
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Timeline
GetHuman685712 started working on this issue
May 15th, 2018 11:36am
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May 15th, 2018 11:36am