eBay:**Contacted seller about missing cord. *Seller refused, even though the original l...
GetHuman685712's customer service issue with eBay from May 2018
Help with my eBay issue
Next: our robot will wait on hold for GetHuman685712 to get a eBay rep on the line!
Always use the GetHuman Phone tocall eBay. We wait on hold and get a rep on the line for you faster and for free!
The issue in GetHuman685712's own words
eBay:**Contacted seller about missing cord. *Seller refused, even though the original listing did not state, “charger not included”. Seller claims to have told me this later, but I still can’t find it in my email. Seller became immediately belligerent, and sent a screen shot, but his notice was hard to see and I missed it. This obfuscation*fine-print business was a red flag to me.**Then, I was dealing with this guy my wife looked at the iPad and said, I thought you said there were no scratches. *Well, that was another red flag to me because he told me in an email that there were “no visible scratches”. When I told him he accused ME of doing it. Who would even think of doing such a thing? It’s absurd that someone would scratch an iPad over a charger issue, which is what he has he accused me of. Besides, these scratches are clearly the result of normal usage. The seller’s behavior was so bizarre that all these flags together made me wonder if the thing had been stolen property. **Now this guy is insulting my wife, accusing HER of scratching it. (Interestingly, however, the listing photo shows the iPad with a finger covering the exact place where the scratch is.)**So disrespectful. What has happened to eBay’s standards if this kind of insulting behavior is allowed by sellers? Every day there’s a fresh barrage of insults and accusations.**I want to return this item.
GetHuman685712 did not yet indicate what eBay should do to make this right.
I have an issue with eBay too
How GetHuman685712 fixed the problem
We are waiting for GetHuman685712 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.