I purchased a pandora bead and it did not match my other, authentic beads I bought at p...

GetHuman-cmgagnon's customer service issue with eBay from May 2018

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I purchased a pandora bead and it did not match my other, authentic beads I bought at pandora. It was enamel and had yellowed. I politely asked the seller if I could return it or exchange it for an entirely different bead. She refused and reported me saying I had requested multiple charms for a perfect color match and this was not the case. Can this feedback be removed. I have *** percent positive feedback and always pay for my items immediately upon winning or hitting buy it now. I feel this seller did this in retaliation of my negative feedback.
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eBay

Customer service issue
Reported by GetHuman-cmgagnon
May 14th, 2018 - 10 mons ago
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Timeline
GetHuman-cmgagnon started working on this issue
May 14th, 2018 6:46pm
GetHuman-cmgagnon confirmed the issue is fixed. Hooray!
May 18th, 2018 2:46am