Hello! I refund the package, but when i do the refund request, I show up the box for re...

GetHuman-doankhac's Refunds and Returns issue with eBay from May 2018

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The issue in GetHuman-doankhac's own words
Hello! I refund the package, but when i do the refund request, I show up the box for refund process. I see the button item shipped, I understand that mean when I sent the item back with new label then I hit that button. I hit that item , after I send it then it show the label from the seller. one more thing I put my real name on the package instead of my name on ebay ( I am international students). i want to notice the seller the package that I refund
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eBay

Refunds and Returns issue
Reported by GetHuman-doankhac
May 1st, 2018 - a yr ago
I have an issue with eBay too
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Seen by 1 customer so far
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Items needed
Order number
Billing address
Email address on the account
Account phone number
Account number
eBay username
Timeline
GetHuman-doankhac started working on this issue
May 1st, 2018 12:00am