I want to make a complaint about getting no refund of £** from the car seller (annamari...

GetHuman640104's Complaints issue with eBay from April 2018

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The issue and preferred resolution, in GetHuman640104's own words:
I want to make a complaint about getting no refund of £** from the car seller (annamarie) item ************ although she said she had paid it by bank transfer but we never received it. The £** was for the deposit of the Vauxhall Viva car but it was sold to another person so we demanded the £** back and the seller agreed to pay us back but we never got it. What can we do now?
I trust that eBay will make this right and come up with a resolution that is fair.
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eBay

Complaints issue
Reported by GetHuman640104
Apr 29th, 2018 - 3 mons ago
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Seen by 2 customers so far
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GetHuman640104 started working on this issue
Apr 29th 7:54pm