I pre-ordered a toy from a seller named wzlucky**** last december ****. Last March I re...

GetHuman638798's customer service issue with eBay from April 2018

38015 similar
0 following
Help with my eBay issue
First: share to improve GetHuman638798's odds
Strength in numbers! Companies respond better when others are watching.
Next: our robot will wait on hold for GetHuman638798 to get a eBay rep on the line!
Always use the GetHuman Phone tocall eBay. We wait on hold and get a rep on the line for you faster and for free!
The issue in GetHuman638798's own words
I pre-ordered a toy from a seller named wzlucky**** last december ****. Last March I received a notice from ebay saying how was the product I bought. I didn't received the product yet so I contacted the seller. The seller responded that there were delays so they couldn't send it yet and asked me to wait. However up until now I haven't received the product yet. I tried to open a dispute to ebay regarding the order but I cannot see the order number anymore to open a dispute. I am really worried that this may be a fraud since the seller closed the transaction already even if he hasn't sent the product yet. Please help me as this product is really expensive
GetHuman638798 did not yet indicate what eBay should do to make this right.
I have an issue with eBay too
How GetHuman638798 fixed the problem
We are waiting for GetHuman638798 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common eBay customer problems.
How do I dispute an eBay purchase?How do I return an item for a refund on eBay?What happens if your eBay account is suspended?
Do you have a customer issue as well?
We can help you get eBay's attention and get better help faster. Tap below to get started.
Having eBay issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman638798 fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman638798
Apr 29th, 2018 - a yr ago
I have an issue with eBay too
Not resolved
Seen by 2 customers so far
Similar issue to 38015 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Order number
Billing address
Email address on the account
Account phone number
Account number
eBay username
GetHuman638798 started working on this issue
Apr 29th, 2018 1:28am