I pre-ordered a toy from a seller named wzlucky**** last december ****. Last March I re...

GetHuman638798's customer service issue with eBay from April 2018

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The issue in GetHuman638798's own words
I pre-ordered a toy from a seller named wzlucky**** last december ****. Last March I received a notice from ebay saying how was the product I bought. I didn't received the product yet so I contacted the seller. The seller responded that there were delays so they couldn't send it yet and asked me to wait. However up until now I haven't received the product yet. I tried to open a dispute to ebay regarding the order but I cannot see the order number anymore to open a dispute. I am really worried that this may be a fraud since the seller closed the transaction already even if he hasn't sent the product yet. Please help me as this product is really expensive
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eBay

Customer service issue
Reported by GetHuman638798
Apr 29th, 2018 - a yr ago
I have an issue with eBay too
Not resolved
Seen by 2 customers so far
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Items needed
Order number
Billing address
Email address on the account
Account phone number
Account number
eBay username
Timeline
GetHuman638798 started working on this issue
Apr 29th, 2018 1:28am