Need help getting a return for*Return ID ********** and would like your help. Item ID...

GetHuman635533's customer service issue with eBay from April 2018

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Help with my eBay issue
Before contacting them, items GetHuman635533 may need:
Order number, Billing address, Email address on the account, Account phone number, Account number, and eBay username
GetHuman635533's next move: have a eBay rep call.
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The issue and preferred resolution, in GetHuman635533's own words:
Need help getting a return for*Return ID ********** and would like your help. Item ID *************.*Seller doesn't feel I should be able to return laptop even though I can't get it to work properly knowing OS is outdated.
I trust that eBay will make this right and come up with a resolution that is fair.
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eBay

Customer service issue
Reported by GetHuman635533
Apr 27th, 2018 - 3 mons ago
I have an issue with eBay too
Not resolved
Seen by 2 customers so far
Similar issue to 7388 others
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Timeline
GetHuman635533 started working on this issue
Apr 27th 8:11pm