I received a message from eBay stating that an item I’d ordered had been compromised by...

GetHuman-callydaw's Order Issue with eBay from April 2018

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The issue in GetHuman-callydaw's own words
I received a message from eBay stating that an item I’d ordered had been compromised by a third party, but I have no idea now to get my money back. I definitely paid for the item, and my purchases page states PAID. But when I go onto the ‘I did not receive my item’ page it says you have not yet paid for this item and doesn’t let me take it any further. Also there are similar listings- am I safe buying again or do I need to report? Thank you.
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eBay

Order Issue
Reported by GetHuman-callydaw
Apr 26th, 2018 - a yr ago
I have an issue with eBay too
Not resolved
Seen by 10 customers so far
Similar issue to 37683 others
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Items needed
Order number
Billing address
Email address on the account
Account phone number
Account number
eBay username
Timeline
GetHuman-callydaw started working on this issue
Apr 26th, 2018 6:53am
GetHuman-callydaw indicated the issue is not fixed yet.
Apr 26th, 2018 9:43am
GetHuman-callydaw indicated the issue is not fixed yet.
Apr 27th, 2018 2:08pm