I have purchased an item from your site on **th March ****.the item name is JET BLACK S...

GetHuman628690's customer service issue with eBay from April 2018

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The issue and preferred resolution, in GetHuman628690's own words:
I have purchased an item from your site on **th March ****.the item name is JET BLACK STRAIGHT CLIP IN REMY REAL HUMAN HAIR .The item no is ************,price:$**.**.The expected date of delivery was on ** April **** before ** a.m. *I regret to inform you that I have not yet received the product. Kindly intiate the refunding process as I am not longer intrested in the product.
I trust that eBay will make this right and come up with a resolution that is fair.
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eBay

Customer service issue
Reported by GetHuman628690
Apr 25th, 2018 - 3 mons ago
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Items needed
Order number
Billing address
Email address on the account
Account phone number
Account number
eBay username
Timeline
GetHuman628690 started working on this issue
Apr 25th 7:02pm