I'm sure my item wasn't shipped and the seller hasn't been responding to me. - Check fo...

GetHuman-megganna's customer service issue with eBay from April 2018

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The issue in GetHuman-megganna's own words
Check for the progress of the item I ordered on eBay, I discovered it wasn't shipped. ... I'm sure my item wasn't shipped and the seller hasn't been responding to me.
I was supposed to have a wedding at the end of the month, but I can't because my wedding dress wasn't shipped and I don't have money to purchase another one.
Since the dress wasn't shipped and the seller isn't responding, I just want my money back.
I have an issue with eBay too
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eBay

I was trying to order a wedding dress
Customer service issue
Reported by GetHuman-megganna
Apr 23rd, 2018 - 7 mons ago
I have an issue with eBay too
Not resolved
Seen by 2 customers so far
Similar issue to 18633 others
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Timeline
GetHuman-megganna started working on this issue
Apr 23rd 4:44am