it shows that the customer order has been excepted and no transference has been made...

GetHuman615721's customer service issue with eBay from April 2018

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The issue in GetHuman615721's own words
understand how come that in the system i see an order been made ,and on all the other platforme it shows not ... it shows that the customer order has been excepted and no transference has been made
There is no clarity
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eBay

Before I call the customer and inquire with him, I want to find out exactly where the problem is
Customer service issue
Reported by GetHuman615721
Apr 20th, 2018 - 7 mons ago
I have an issue with eBay too
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Seen by 3 customers so far
Similar issue to 18644 others
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Items needed
Order number
Billing address
Email address on the account
Account phone number
Account number
eBay username
Timeline
GetHuman615721 started working on this issue
Apr 20th 8:46pm
GetHuman615721 shared this issue with friends on Facebook
Apr 20th 9:24pm