Item was not delivered to my door but seller provided tracking number. Following this t...

GetHuman-evadrewe's Complaints issue with eBay from April 2018

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The issue in GetHuman-evadrewe's own words
I purchased item number:************ ... Item was not delivered to my door but seller provided tracking number. Following this tracking number delivery note was provided which has illegible signature it. The signature was not mine. No other person in my house could have signed the delivery note on my behave.
I never received the item. I do not agree with eBay closing the case for the reason that tracking number was provided by the seller. The signature on the delivery note was not mine. I asked all the neighbours and nobody signed for delivery for me. Anyway the carrier should not leave the parcel with any unauthorised person. He should have left an attempted delivery card indicating where he left the item.
I wish to receive a full refund. I bought the item in good faith and paid for it immediately. I have not received the item.
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Complaints issue
Reported by GetHuman-evadrewe
Apr 8th, 2018 - 5 years ago
Not resolved
Seen by 13 customers so far
Similar issue to 10000 others
0 customers following this
Items needed
Order number
Billing address
Email address on the account
Account phone number
Account number
eBay username


GetHuman-evadrewe started working on this issue
Apr 8th, 2018 9:39am
GetHuman-evadrewe reviewed the items needed
Apr 8th, 2018 9:40am
GetHuman-evadrewe indicated the issue is not fixed yet.
Apr 8th, 2018 10:41am

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