Item not as described. Unable to initiate return as although logged into account when...

GetHuman-jolliese's Refund issue with eBay (UK) from April 2021

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The issue in GetHuman-jolliese's own words
Item not as described. Unable to initiate return as although logged into account when I select Other from options to go to returns I am asked to log in again. I cannot access my account as Captcha doesn't:*- recognise my details (which are correct )*- accepts correct tick boxes of secondary level eg select which photos have a chimney*- fails to function at and displays error message "We ran into a problem. . Please try again later"

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eBay (UK)

Refund issue
Reported by GetHuman-jolliese
Apr 13th, 2021 - 4 months ago
Not resolved
Seen by 11 customers so far
Similar issue to 7091 others
0 customers following this

Timeline

GetHuman-jolliese started working on this issue
Apr 13th 12:57pm