Re item ************. I sold this item on *th March **** recently and the buyer said th...

GetHuman-gyrservi's customer service issue with eBay (UK) from March 2021

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Re item ************. I sold this item on *th March **** recently and the buyer said that he's tried to pay but couldn't for some reason. I have never received payment. I sent the buyer a message and he initially replied but since has refused to answer my messages. I opened a case for this item to report the buyer and was instructed to wait until **th March for any further action by Ebay. To (**th March ****) I tried to cancel the case and now my account shows he's paid, which is not correct, he still hasn't paid. My account now shows I should post the item and send him a refund. He's never paid for this item. Can you sort this out please and cancel the transaction completely and I'll relist the item.

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eBay (UK)

Customer service issue
Reported by GetHuman-gyrservi
Mar 13th, 2021 - 5 months ago
Not resolved
Seen by 5 customers so far
Similar issue to 6822 others
0 customers following this

Timeline

GetHuman-gyrservi started working on this issue
Mar 13th 10:05am