I sold order number **-*****-***** on ** feb and posted it same day with next day deliv...

GetHuman5834625's Refund issue with eBay (UK) from March 2021

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The issue in GetHuman5834625's own words
I sold order number **-*****-***** on ** feb and posted it same day with next day delivery tracked and signed. The buyer opened the package and then the next day had this item up for sale on a facebook selling site. He paid myself £** this included post. However one month on he now says the item is damaged and wants a refund. *If he is selling this on for £*** on facebook and now one month later on then how do I know he hasn't caused this damage within the past four weeks.? I am reluctant to give a refund this far onwards from him buying from myself as he has been trying to sell this onwards at a larger profit than he paid form myself. *Please advise me in regards to this situation as I do not accept returns.*The item was sent with no damage but four weeks on and due to himself unable to sell it on then how do I know he is telling the truth about the damage.? Why did he not check this on receiving the item.? four weeks have now past.

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eBay (UK)

Refund issue
Reported by GetHuman5834625
Mar 12th, 2021 - 5 months ago
Not resolved
Seen by 7 customers so far
Similar issue to 6814 others
0 customers following this
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GetHuman5834625 started working on this issue
Mar 12th 1:21pm