**rd Nov item sold ************ buyer Katiemoore*Buyer says item not rec by *th Decembe...

GetHuman5526886's Report a Seller issue with eBay (UK) from December 2020

Help with my eBay (UK) issue
The issue in GetHuman5526886's own words
**rd Nov item sold ************ buyer Katiemoore*Buyer says item not rec by *th December I refunded not at home to check if the item was still with me as I have many of the same in the process of being made , drying , packaged ready for posting item was birthday present buyer wanted refund . I refunded once home checked my proof of posting I actually posted on the **th with proof of posting *nd class . I sent the buyer a photo attachment of my proof of posting she then said she did have it but had miss read the listing where it was clearly stated she was purchasing * handmade bath bomb with a Ryan’s world GOBSMAX toy inside which is exactly what I sent she wants the whole set of which is not what is listed *Now she has the item after opening a case against me on the *th Dec for non receipt of goods and a refund and will no longer communicate with me *I have my proof of posting *I have my eBay listing where the wording is clear *I’ve sent all this to the buyer in photo attachments *Please help me to resolve this I have sent numerous messages with no reply I believe my refund should be returned to me as she did receive the item and she stated she didn’t she misread the listing *Kind Regards *Angela Parsons

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eBay (UK)

Report a Seller issue
Reported by GetHuman5526886
Dec 6th, 2020 - a year ago
Fixed
Seen by 8 customers so far
Similar issue to 6298 others
0 customers following this
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Timeline

GetHuman5526886 started working on this issue
Dec 6th, 2020 11:05am
GetHuman5526886 confirmed the issue is fixed. Hooray!
Dec 8th, 2020 5:16pm

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