I purchased a hen run and after putting the frame together noticed that it did not sit...

GetHuman5412151's Trouble Receiving a Payment issue with eBay (UK) from October 2020

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The issue in GetHuman5412151's own words
I purchased a hen run and after putting the frame together noticed that it did not sit properly (middle foot on ground and two outer feet raised off the floor). I moved the frame around the garden many times to see if the ground was the problem. After doing this many many times found that the same side and feet still didn't sit correctly. Myself and my husband also looked at it and noticed the bar was bent. **I contacted the seller and asked if he could send me a free return as the item was faulty. I attached some pictures and I explained that I could supply him with further pictures to show the 'fault'**He replied to me saying that it was the ground (which I had explained wasn't the problem), offered me a return but with a return fee attached. **I would just like to return the item as soon as with no fees attached for postage.**Many thanks for your time and look forward to hearing from you soon.**Joanne

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eBay (UK)

Trouble Receiving a Payment issue
Reported by GetHuman5412151
Oct 28th, 2020 - 2 years ago
Not resolved
Seen by 10 customers so far
Similar issue to 5737 others
0 customers following this


GetHuman5412151 started working on this issue
Oct 28th, 2020 8:45pm