On the ******** I purchased * items from a seller on Ebay. They were delivered yesterda...

GetHuman5410421's Refund issue with eBay (UK) from October 2020

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The issue in GetHuman5410421's own words
On the ******** I purchased * items from a seller on Ebay. They were delivered yesterday and as I found them to be not fit for purpose, I logged in to Ebay in order to contact the seller in order to request return details and ask for a full refund, However my transaction was not shown in my purchase history even though transactions from September were. I have since spent the last ** hours trying to contact ebay customer services but to no avail. In an attempt to speak to an adviser I called the number supplied only to get a recorded message directing callers to various help options on their website. It beggars belief that I cannot get to lodge a return request and ask for a full refund, the situation is quite distressing and so disappointing.

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eBay (UK)

Refund issue
Reported by GetHuman5410421
Oct 28th, 2020 - 4 months ago
Not resolved
Seen by 3 customers so far
Similar issue to 5726 others
0 customers following this

Timeline

GetHuman5410421 started working on this issue
Oct 28th, 2020 12:54pm