Hello I am David MacGregor (bluenose-****), On the **th of September a sold one of my i...

GetHuman5306455's customer service issue with eBay (UK) from September 2020

Help with my eBay (UK) issue
First: share to improve GetHuman5306455's odds
Strength in numbers! Companies respond better when others are watching.
The issue in GetHuman5306455's own words
Hello I am David MacGregor (bluenose-****), On the **th of September a sold one of my item number ************ Black stainless front fender mounting ***** kit to buyer Kev*******. The order number is **-*****-*****.*The buyer bought the item through eBay's Global Shipping Programme, eBay gave the package the tracking number UPAAB***************. I posted the order to the GPS Centre in Litchfield.**On the **th of September the buyer contacted eBay to say that he hasn't received his order, I knew nothing of this dispute until I got a message from eBay stating that the buyer had been payed his money back and £*.** had been taken out of my PayPal account.**I have checked the tracking information and UPAAB*************** was delivered on **th September at **:**.**I would like to know why eBay has paid the buyer his money back the very day after they themselves verified that the package was recorder as being delivered.**I feel that the buyers payment should be returned to myself as he obviously didn't have a case against me in the first place.**Please resolve this matter as soon as possible.**Best Regards,**David MacGregor.

GetHuman5306455 did not yet indicate what eBay (UK) should do to make this right.

How GetHuman5306455 fixed the problem

We are waiting for GetHuman5306455 to fix the problem and share the solution with the rest of us customers.

Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common eBay (UK) customer problems.
How Do I Report a Seller on Ebay Uk?How do I get a refund from eBay UK?
Do you have a customer issue as well?
We can help you get eBay (UK)'s attention and get better help faster. Tap below to get started.
Having eBay (UK) issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

eBay (UK)

Customer service issue
Reported by GetHuman5306455
Sep 27th, 2020 - 2 years ago
Not resolved
Seen by 2 customers so far
Similar issue to 4890 others
0 customers following this
Items needed
Username
Password
Email address on the account

Timeline

GetHuman5306455 started working on this issue
Sep 27th, 2020 10:31pm

Setup Your New Home Easily

Call our Free Concierge and we will compare service and plans in your new home area and schedule all setup for the same day- free of charge! Get a better deal on all your services in 1 call, and let us make scheduling easy for you.

Call Free: 888-959-6783Our service is unaffiliated and thus can compare plans across many providers and schedule multiple technicians