I purchased a flexible hose from seller treenew**** on ** June **** (item number...

GetHuman5279961's customer service issue with eBay (UK) from September 2020

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The issue in GetHuman5279961's own words
I purchased a flexible hose from seller treenew**** on ** June **** (item number ************). The item was faulty and I contacted the seller for a replacement*refund before raising a dispute. The seller asked me to send pictures which I did. The seller agreed to replace the item and sent me a tracking number for Royal Mail (*B**********A********). Ebay closed the dispute. From the day the tracking number was passed until now the number shows that the item is on its way to the RDC - a total of * and a half months). All attempts to contact the seller have been ignored and I suspect that a rogue tracking number has been provided and the item not infact sent. I would like the original cost of the hose and postage to be refunded to me please.**Thank you,**Jeff Hill****** ******

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eBay (UK)

Customer service issue
Reported by GetHuman5279961
Sep 19th, 2020 - 4 months ago
Not resolved
Seen by 4 customers so far
Similar issue to 4853 others
0 customers following this

Timeline

GetHuman5279961 started working on this issue
Sep 19th, 2020 12:52pm
GetHuman5279961 indicated the issue is not fixed yet.
Sep 23rd, 2020 11:12am

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