I closed a return case, and now the seller cant refund me via paypal system

GetHuman-joaodlsi's Trouble Receiving a Payment issue with eBay (UK) from October 2020

Help with my eBay (UK) issue
The issue in GetHuman-joaodlsi's own words
Im trying to get refunded ... Hello,**I ask the seller to cancel the order, the seller acepted and said that refunded me, meanwhile i opened a return case, and since the item never left seller possession, i closed the return case. Now, the seller seller says that on his side, he cant close the return because of that, so he cant go to the step where he refunds me automatically from ebay system, and i ask him to transfer directly to me via paypal, and he says hes afraid that he double refunds me. Hes polite and whiling to refund me, but since he cant go trough ebay system to reach the step to refund me, the only away is to refund me directlly trough paypal, am i correct? I need someone tell him, if im correct, that he can refund me directly trough paypal, that hes not gona refund me twice, trough direct transfer via paypal and trough ebay system.*We very polite to each other and willing to cooperate, bue hes afraid the double refund, and im afraid to never see again my *** pounds again, because of an error with the ebay system.*Please ask for anymore information if nedeed*Hope to ear from you soon.**My best Regards*Joao Silva
The seller dosnt realize that ebay system will not double charge him for refunding me
I want that someone says the selle thats its ok to refund me directly trough paypal, since the ebay dosnt work
Im always correct and polite with everyone, in more than * year of using ebay, i never recived any negative feedback
How GetHuman-joaodlsi fixed the problem
The seller refunded me directly from paypal
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eBay (UK)

Its a ***pounds****euro pci graphics card for PC
Trouble Receiving a Payment issue
Reported by GetHuman-joaodlsi
Oct 1st, 2020 - 2 years ago
Fixed
Seen by 16 customers so far
Similar issue to 4959 others
0 customers following this
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Timeline

GetHuman-joaodlsi started working on this issue
Oct 1st, 2020 2:18am
GetHuman-joaodlsi shared this issue with friends on Facebook
Oct 1st, 2020 2:18am
GetHuman-joaodlsi confirmed the issue is fixed. Hooray!
Oct 3rd, 2020 7:06am

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