In July we had an issue with the Gallery Plus option on one of our listings, we never u...

GetHuman5317481's customer service issue with eBay (UK) from September 2020

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The issue in GetHuman5317481's own words
In July we had an issue with the Gallery Plus option on one of our listings, we never use this option and after contacting customer services the issue was resolved and our account credited back.*In September we again have the same issue except this time two items have been subject to this option....*We have never used the option and if we did it would not be for something of such low value where by should it have sold it would have cost us money rather than making a bit of money so we might as well have given it away.*The item*s in question are...*************....Firstbus * First group New style long sleeve shirts **.* collar x* new*************....Firstbus * First group New style Short sleeve shirts **.* collar new**These are low value items and it would not warrant any extra advertising so would like to have this charge removed from the account, we never tick the box and after last time check and double check but it still got marked as ticked.**Please could we resolve this issue.*Kind regard Donna**Basil-don**

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eBay (UK)

Customer service issue
Reported by GetHuman5317481
Sep 30th, 2020 - 2 years ago
Not resolved
Seen by 13 customers so far
Similar issue to 4968 others
0 customers following this

Timeline

GetHuman5317481 started working on this issue
Sep 30th, 2020 5:08pm