fraud refund and play ebay return close policy

GetHuman-linnaha's Report a Seller issue with eBay (UK) from September 2020

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The issue in GetHuman-linnaha's own words
hello,**my ebay account is linnahuang, i had a horrible buying experience from the seller farsha***, i bought three items from her at one purchase. The sofa arrived with broken leg but without broken part. I reported to her immediately and ask to return. she said she will do partial refund so i can fix the leg. I asked my local guy the cost of fixing the leg it's about £*** but I still agreed for £*** as a share the cost. In between she kept changing mind either promised to pick up the sofa then didnt and agreed to pay £*** refund in the end. she asked my paypal account one day before she supposed to pick up the sofa. I just wanted to finish it quickly so she said she refunded me via paypal I suggest her refund me from the same transaction i paid her so she didnlt need to have my account detail. in the end, the deadline for return sofa is ended and im waiting for the cheque to clear until this morning i received email it didnt go through. Then i contacted her she said ebay already closed return she is not covered. she is deliberaly play with ebay policy and fraud on payment. I have all the communication history. I still have a coffee table from her to match the sofa, i put it on return as well because it is one set. I now request ebay reopen my case please. she should be banned to sell on ebay. she is not a trusted person first of all, lying about her item, then try to delay the return time till case auto closed and fake payment on paypal to make herself out of this. I would like ebay to help me to investigate. **regards,*Linna

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eBay (UK)

Report a Seller issue
Reported by GetHuman-linnaha
Sep 30th, 2020 - 2 years ago
Not resolved
Seen by 12 customers so far
Similar issue to 4963 others
0 customers following this

Timeline

GetHuman-linnaha started working on this issue
Sep 30th, 2020 10:11am
GetHuman-linnaha indicated the issue is not fixed yet.
Oct 3rd, 2020 8:31pm
GetHuman-linnaha indicated the issue is not fixed yet.
Oct 3rd, 2020 8:32pm
GetHuman-linnaha indicated the issue is not fixed yet.
Oct 3rd, 2020 8:34pm