User name: vidas***Email: *****@***.com *I bought NEW Global Xiaomi Redmi Note *T NFC...

GetHuman5063717's Refund issue with eBay (UK) from July 2020

9 views | 3582 similar | 0 following
Help with my eBay (UK) issue
First: share to improve GetHuman5063717's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman5063717's next move: talk to eBay (UK) when they open.
eBay (UK)'s call center is closed now. We will send GetHuman5063717 a reminder to call them when they open. Nothing to do for now but wait!
Before contacting them, items GetHuman5063717 may need:
Username, Password, and Email address on the account
Top Tip from another customer
If you are business owner you will need to contact Yelp directly for a refund. If you are not a business owner the services may be free.
The issue in GetHuman5063717's own words
User name: vidas***Email: *****@***.com *I bought NEW Global Xiaomi Redmi Note *T NFC *.*" Snapdragon *** Octa Core *G LTE B**, **********.* Unfortunately device was faulty. Seller didn't want to send me prepaid return postage slip for quiet a long time and I asked ebay to step in.* But finaly me and seller agreed on item return and I opened a return case.* Seller sent me return postage slip but the post office couldn't scan that for unknown reason.* I wrote about the to the seller and he offered me £*.** through PayPal for postage fee and I closed case by accidentally taping "close case" button.* Sent an Item using tracked postage and seller received that.* But seller wrote me: "Please note we can only issue a refund through a return case in ebay, if we issue a manual refund, we won't get our fees refunded**It seems you closed the case, you will need to reopen it".* Please help me to re-open return case and get my £*** back to my bank account.

GetHuman5063717 did not yet indicate what eBay (UK) should do to make this right.

How GetHuman5063717 fixed the problem

We are waiting for GetHuman5063717 to fix the problem and share the solution with the rest of us customers.

Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common eBay (UK) customer problems.
How Do I Report a Seller on Ebay Uk?How do I get a refund from eBay UK?
Do you have a customer issue as well?
We can help you get eBay (UK)'s attention and get better help faster. Tap below to get started.
Having eBay (UK) issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman5063717 fixes it.
This email address isn't valid

eBay (UK)

Refund issue
Reported by GetHuman5063717
Jul 14th, 2020 - 2 years ago
Not resolved
Seen by 9 customers so far
Similar issue to 3582 others
0 customers following this


GetHuman5063717 started working on this issue
Jul 14th, 2020 2:28pm