On the ******** I ordered a board game of eBay it was a presale item at $*** (includin...

GetHuman-gamersne's customer service issue with eBay (UK) from July 2020

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The issue in GetHuman-gamersne's own words
On the ******** I ordered a board game of eBay it was a presale item at $*** (including shipping) that was supposed to be delivered between ******* - ******* when it didn’t arrive I got in touch with eBay and the seller said it would arrive in March ****.ebay said that if I wanted a refund there was nothing they could do it was out of there ** day money back guarantee and would do nothing to help me. After March passed still no package i tried for months to get in touch with the seller through the eBay app on the computer and then on ********* and eBay customer service advisor who I got in touch with through online discussion put me in contact with the seller and due to COVID he said they stopped production and was unclear about when I would get it. I have been worried over this for months trying to give the seller the benefit of a doubt and now I am starting to panic over this because I feel like I have lost out of $*** now and with no way to be able to contact the seller and ask for a refund on the item I want a way to contact with the seller so I can get my money back from this as I am sick of waiting now. I emailed the customer service and got no wear there responses were repetitive and not helping in anyway telling me about something I already stated I knew about!

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eBay (UK)

Customer service issue
Reported by GetHuman-gamersne
Jul 9th, 2020 - 3 months ago
Not resolved
Seen by 7 customers so far
Similar issue to 3456 others
0 customers following this

Timeline

GetHuman-gamersne started working on this issue
Jul 9th 3:38am