On the ******** I ordered a board game of eBay it was a presale item at $*** (includin...

GetHuman-gamersne's customer service issue with eBay (UK) from July 2020

Help with my eBay (UK) issue
First: share to improve GetHuman-gamersne's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-gamersne may need:
Username, Password, and Email address on the account
The issue in GetHuman-gamersne's own words
On the ******** I ordered a board game of eBay it was a presale item at $*** (including shipping) that was supposed to be delivered between ******* - ******* when it didn’t arrive I got in touch with eBay and the seller said it would arrive in March ****.ebay said that if I wanted a refund there was nothing they could do it was out of there ** day money back guarantee and would do nothing to help me. After March passed still no package i tried for months to get in touch with the seller through the eBay app on the computer and then on ********* and eBay customer service advisor who I got in touch with through online discussion put me in contact with the seller and due to COVID he said they stopped production and was unclear about when I would get it. I have been worried over this for months trying to give the seller the benefit of a doubt and now I am starting to panic over this because I feel like I have lost out of $*** now and with no way to be able to contact the seller and ask for a refund on the item I want a way to contact with the seller so I can get my money back from this as I am sick of waiting now. I emailed the customer service and got no wear there responses were repetitive and not helping in anyway telling me about something I already stated I knew about!

GetHuman-gamersne did not yet indicate what eBay (UK) should do to make this right.

How GetHuman-gamersne fixed the problem

We are waiting for GetHuman-gamersne to fix the problem and share the solution with the rest of us customers.

Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common eBay (UK) customer problems.
How Do I Report a Seller on Ebay Uk?How do I get a refund from eBay UK?
Do you have a customer issue as well?
We can help you get eBay (UK)'s attention and get better help faster. Tap below to get started.
Having eBay (UK) issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

eBay (UK)

Customer service issue
Reported by GetHuman-gamersne
Jul 9th, 2020 - 2 years ago
Not resolved
Seen by 38 customers so far
Similar issue to 3456 others
0 customers following this


GetHuman-gamersne started working on this issue
Jul 9th, 2020 3:38am

Free Moving Concierge

Call now and talk to a real person in seconds who can tell you the best deals from each telecom company if your new home area. We find the best deal for you and then we manage the scheduling so that all your technicians show up on the same day. Easy and free!

Call free anytime: 888-959-6783Our service is unaffiliated and thus can compare plans across many providers and schedule multiple technicians