I have ordered a product from a Seller 'Fastsigns' who have had the package returned to...

GetHuman-guyebroc's customer service issue with eBay (UK) from May 2020

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The issue in GetHuman-guyebroc's own words
I have ordered a product from a Seller 'Fastsigns' who have had the package returned to them by your Couriers because it is wrongly addressed. The seller states that my addresse is listed as being in Austria- which is incorrect.*However, when I go into 'MY ACCOUNT' details my addresse is shown as AUSTRAL:IA- which is correct.*The seller states that they can do nothing about the discrepancy.*Please tell me why they are seeing a different country for me than what I have put on my details in eBay.*Alan Brock. ** Konda Way, Robina, Queensland, Australia. ****

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eBay (UK)

Customer service issue
Reported by GetHuman-guyebroc
May 21st, 2020 - 9 months ago
Not resolved
Seen by 3 customers so far
Similar issue to 2412 others
0 customers following this

Timeline

GetHuman-guyebroc started working on this issue
May 21st, 2020 1:01pm