On **th march i purchased a *** sterling silver personalised heart necklace price £**.** paid on my debit card, payment came out of bank which i can prove delivery was meant to be *nd April, but by *rd week of April it had not come, details seller had put up for tracking just stayed at dispatched, seller said he would post another, seller details are*Ljg****The original order number was***-*****-***-***The payment out my bank says: *PAYPAL MARCUS EBA*£**.** merchant voucher monday **th march at **.***I did explain to seller that during the time of original payment and *rd week April id lost bak card and it was re issued by bank i told him id put my new card details on PAYPAL but he insisted he would have to use card number that no longer existed. The *nd failed to arrive. I really felt neither had been posted he was rude not interested in helping me i explained i was disabled and very ill at that moment in time, it made no difference to he*He then claimed he had sent refund via PAYPAL, AFTER * WEEKS, I CONTACTED PAYPAL, there conclusion was they found no trace of purchase or his so called refund they said he had not paid it and they closed case. Since then i have begged seller to contact PAYPAL his self to ask where his money had, gone, that was if he had paid it, i told him based on up to then everything he claimed he had done nothing materialized from his words. Its now **th May some * weeks since he took my money for goods ive never recieved, its like a theft who pays for good, and * weeks down line still not seen anything, he has had no intention of chasing refund when i sold seller i feel like going to police, again it made no difference everthing i purchased from EBay uk have always arrived and been fine except recently a £*.** sixpence did not arrive seller gave me refund i was contacted as good as straight away, it made me think so i contacted ljg *** to tell him but he was not interested he did not answer i sent a further message giving him until *pm to take action his self, he failed to answer at this point all i want is **.** can someone call me *************I hence to hear from you with some urgency
GetHuman2250810 did not yet indicate what eBay (UK) should do to make this right.