I’ve have sell an item through eBay (Item number: ************).**The buyer as ruin the...

GetHuman-jasferna's customer service issue with eBay (UK) from June 2019

Help with my eBay (UK) issue
The issue in GetHuman-jasferna's own words
I’ve have sell an item through eBay (Item number: ************).**The buyer as ruin the item when unpacking, and now want to return the item back.*I’ve accepted the return, but now he wants that I’ll send him the money for him to return the item to me.**Please, I need that some one on eBay to intervein in my case, and explain to him that the refund will happen and so the ship back cost at the same time.*This is my first pain sell in eBay, and I’m considering to close my account, since there’s no one to help private sellers at eBay.**Why can I open a case against a buyer? This is my last sell trough eBay, after my experience.*I’ve send the item, and ship it cost me €**, now I’m asked to pay for the ship back $*** (€***).**I want that eBay intervention to this case. That’s my request.

GetHuman-jasferna did not yet indicate what eBay (UK) should do to make this right.

How GetHuman-jasferna fixed the problem
Yes, its all set, but I'll probably gone quit selling on eBay. Theres almost no protection to private sellers, and the eBay intervention to solve issues is very bad.
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eBay (UK)

Customer service issue
Reported by GetHuman-jasferna
Jun 18th, 2019 - 3 years ago
GetHuman-jasferna shared how to fix
Seen by 30 customers so far
Similar issue to 1835 others
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GetHuman-jasferna started working on this issue
Jun 18th, 2019 2:09pm
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Jun 18th, 2019 2:11pm
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Jun 18th, 2019 2:11pm
GetHuman-jasferna confirmed the issue is fixed. Hooray!
Jun 18th, 2019 8:29pm