I put my campervan on ebay to sell it, * days ago.It is only now functioning properly...

GetHuman-lsternwa's customer service issue with eBay (UK) from March 2019

Help with my eBay (UK) issue
The issue in GetHuman-lsternwa's own words
I put my campervan on ebay to sell it, * days ago.It is only now functioning properly, so I have lost * days of the ** days I put it on for. When i filled out the selling form it would not accept any of the numbers i put in i.e. mileage, horse power etc. Everytime it said I was putting in invalid numerical values. Consequently I left them out, so now people cannot see at a quick glance how many miles it has done. Can you please describe to me how I can go back and edit it to remedy this problem. I am not getting what I have paid for and am not happy about it.

GetHuman-lsternwa did not yet indicate what eBay (UK) should do to make this right.

How GetHuman-lsternwa fixed the problem
I had to contact them on a landline phone, as I only have a foreign mobile which they didn't or couldn't contact me on. After dealing with an automaton for the first five minutes it finally put me through to a human!! Who was very nice and fixed my problem. May I suggest that you make it more straight forward to contact you by email. It took a long time going through all the ebay suggestions to find how to contact ebay, by which time I was frazzled and at my wits end. And then I didn't find the contacts on ebay itself but had to google it! Interesting to see you are calling yourself gethuman , which suggests you are aware of the annoyance and dislike of being forced into talking to machines and robots.
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eBay (UK)

Customer service issue
Reported by GetHuman-lsternwa
Mar 28th, 2019 - 4 years ago
GetHuman-lsternwa shared how to fix
Seen by 5 customers so far
Similar issue to 1014 others
0 customers following this
Items needed
Order number
Billing address
Email address on the account (if applicable)


GetHuman-lsternwa started working on this issue
Mar 28th, 2019 11:11am
GetHuman-lsternwa confirmed the issue is fixed. Hooray!
Apr 1st, 2019 7:28am

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