Outcome of appeal, even though I received this from your customer service representativ...

GetHuman-spencol's customer service issue with eBay (UK) from March 2019

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The issue in GetHuman-spencol's own words
Outcome of appeal, even though I received this from your customer service representative * * Appeal claim to Customer Support, I didn't receive an item I paid for **UK ?** * SR* *-************ Hello Christine , I am Pankaj from eBay customer support getting in touch regard to the 'Galvanised Chicken Wire Netting ...' you purchased from the seller 'onlinebull*'. I read the messages you have shared and I can understand that the item was delivered late and you want to return. Upon checking, I could see that the item was delivered on **March though it arrived on *th March. Let me share that you can surely return the item as it was not delivered as per your expectancy. I am glad to inform you on this further. Christine , you are covered under eBay money back guarantee and surely will be able to return the item. Let me share that I am denying the Item Not Received appeal so that you can open the return case as only one case can be opened at a time and I want you to return the item to get the refund. Here is the link to open return case for the item. You have contradicted everything posted and sai by this agent. Disgraceful customer service for buyers, sellers appear to be able to post anything.

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eBay (UK)

Customer service issue
Reported by GetHuman-spencol
Mar 25th, 2019 - 2 years ago
Not resolved
Seen by 24 customers so far
Similar issue to 991 others
0 customers following this

Timeline

GetHuman-spencol started working on this issue
Mar 25th, 2019 7:48pm

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