On April **th I bought an item (************). It appeared to be faulty. On May **th I...

GetHuman2231781's customer service issue with eBay (UK) from February 2019

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The issue in GetHuman2231781's own words
On April **th I bought an item (************). It appeared to be faulty. On May **th I sent the item back to the seller according to eBay instructions. However, I have not sent a receipt of posting the item to eBay since this requirement was written in a bit confusing way and I did not know I should have had done this. Then Ebay automatically closed the claim and I have never received a reimbursement of £**.** even despite sending a seller a proper notice. I need to contact eBay to find out if and how I can get my money back.
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eBay (UK)

Customer service issue
Reported by GetHuman2231781
Feb 18th, 2019 - 8 mons ago
I have an issue with eBay (UK) too
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Seen by 3 customers so far
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GetHuman2231781 started working on this issue
Feb 18th 12:20pm