I ordered a toy on December * which never arrived. Correspondence to the seller via eb...

GetHuman-hksandym's customer service issue with eBay (UK) from February 2019

1 view
 | 
803 similar
 | 
0 following
Help with my eBay (UK) issue
First: share to improve GetHuman-hksandym's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-hksandym's next move: call eBay (UK).
The best way to get your problem resolved is to tap the button below to start calling eBay (UK). We will check on you later to see if it's fixed or needs to be escalated.
Before contacting them, items GetHuman-hksandym may need:
Order number, Billing address, and Email address on the account (if applicable)
The issue in GetHuman-hksandym's own words
I ordered a toy on December * which never arrived. Correspondence to the seller via ebay has been ongoing. They say it was delivered and would check exactly where and when. Nothing has come back despite my writing to them and ebay several times. The last time I wrote to ebay they said as there had been no recent correspondence my case is CLOSED. !!!!!! So I have no goods and no refund. How can the case be closed?
GetHuman-hksandym did not yet indicate what eBay (UK) should do to make this right.
I have an issue with eBay (UK) too
How GetHuman-hksandym fixed the problem
We are waiting for GetHuman-hksandym to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common eBay (UK) customer problems.
How Do I Report a Seller on Ebay Uk?How do I get a refund from eBay UK?
Do you have a customer issue as well?
We can help you get eBay (UK)'s attention and get better help faster. Tap below to get started.
Having eBay (UK) issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-hksandym fixes it.
This email address isn't valid

eBay (UK)

Customer service issue
Reported by GetHuman-hksandym
Feb 18th, 2019 - 8 mons ago
I have an issue with eBay (UK) too
Not resolved
Seen by 1 customer so far
Similar issue to 803 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman-hksandym started working on this issue
Feb 18th 7:31am