I have just sold item ************ and sent it to the address as per pay pal. The buyer...

GetHuman2226443's customer service issue with eBay (UK) from February 2019

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The issue in GetHuman2226443's own words
I have just sold item ************ and sent it to the address as per pay pal. The buyer has contacted me stating that the address he uses for delivery is a click and collect shop. The item is shown as delivered by royal mail but the click and collect shop will not release the item to the buyer without authority from Ebay. I do not understand why this is but I need Ebay to provide the buyer with this authority.*Can you please assist with this issue.*Regards*Darren Steed
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eBay (UK)

Customer service issue
Reported by GetHuman2226443
Feb 17th, 2019 - 8 mons ago
I have an issue with eBay (UK) too
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Seen by 3 customers so far
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GetHuman2226443 started working on this issue
Feb 17th 10:53am