I have just sold item ************ and sent it to the address as per pay pal. The buyer...

GetHuman2226443's customer service issue with eBay (UK) from February 2019

3 views
 | 
799 similar
 | 
0 following
Help with my eBay (UK) issue
First: share to improve GetHuman2226443's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman2226443's next move: call eBay (UK).
The best way to get your problem resolved is to tap the button below to start calling eBay (UK). We will check on you later to see if it's fixed or needs to be escalated.
Before contacting them, items GetHuman2226443 may need:
Order number, Billing address, and Email address on the account (if applicable)
The issue in GetHuman2226443's own words
I have just sold item ************ and sent it to the address as per pay pal. The buyer has contacted me stating that the address he uses for delivery is a click and collect shop. The item is shown as delivered by royal mail but the click and collect shop will not release the item to the buyer without authority from Ebay. I do not understand why this is but I need Ebay to provide the buyer with this authority.*Can you please assist with this issue.*Regards*Darren Steed
GetHuman2226443 did not yet indicate what eBay (UK) should do to make this right.
I have an issue with eBay (UK) too
How GetHuman2226443 fixed the problem
We are waiting for GetHuman2226443 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common eBay (UK) customer problems.
How Do I Report a Seller on Ebay Uk?How do I get a refund from eBay UK?
Do you have a customer issue as well?
We can help you get eBay (UK)'s attention and get better help faster. Tap below to get started.
Having eBay (UK) issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman2226443 fixes it.
This email address isn't valid

eBay (UK)

Customer service issue
Reported by GetHuman2226443
Feb 17th, 2019 - 8 mons ago
I have an issue with eBay (UK) too
Not resolved
Seen by 3 customers so far
Similar issue to 799 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman2226443 started working on this issue
Feb 17th 10:53am