Hi, I ordered a keyboard sustain foot pedal last November from an eBay seller - The fir...

GetHuman-adgir's customer service issue with eBay (UK) from February 2019

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Hi, I ordered a keyboard sustain foot pedal last November from an eBay seller - The first package was lost in the mail (the tracking number they gave me just stopped on the **th of November(?)), the seller then said they would send a replacement which never materialized... I have asked for a refund about * or * six times, and lodged a complaint with eBay, who said my purchase was "not covered by eBay's Money Back Guarantee". I have contacted the seller again for a refund via eBay Customer Service, who bizarrely sent my tracking number for the original lost parcel from November ****(?!). They have now said they will send me a new pedal.?! It's almost * months later, I have bought a new pedal, and I just want my £*.** back.?! This is ridiculous..! Thank you.*(Item number ************, Seller ID: boyoth)
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eBay (UK)

Customer service issue
Reported by GetHuman-adgir
Feb 17th, 2019 - 8 mons ago
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Feb 17th 10:23am