I brought something a heater that took a long time to come. I made an issue about it...

GetHuman-kevinpav's customer service issue with eBay (UK) from January 2019

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The issue in GetHuman-kevinpav's own words
I brought something a heater that took a long time to come. I made an issue about it , it has now come but I want to return it and have no options and not allowed to do this on eBay app cause I have already appealed decision but this was on **th December and says ** hours I would get response and still heard nothing. I have tried contacting seller and get no reply , just want to return heater as no longer require it.
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eBay (UK)

Customer service issue
Reported by GetHuman-kevinpav
Jan 14th, 2019 - 9 mons ago
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GetHuman-kevinpav started working on this issue
Jan 14th 2:51pm