Hello, I have an issue with my order and I can't even get the order number as the selle...

GetHuman1960274's customer service issue with eBay (UK) from January 2019

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The issue in GetHuman1960274's own words
Hello, I have an issue with my order and I can't even get the order number as the seller has wipred it off eBay, the only way I can see it exists is through the help center. I have sent the seller a message but no reply at all, and I don't think they will. The listing of the item has been compleetely wiped off ebay (I can show screenshots of what I see when I go onto it) instead of just being taken down or something, and the seller hasn't contacted me back at all. I am concerned that the product I ordered is not arriving now. I would like a refund, particularly as there has been no communication at all and the listing has just been wiped off existence I am worried something else is going on.
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eBay (UK)

Customer service issue
Reported by GetHuman1960274
Jan 14th, 2019 - 9 mons ago
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Seen by 4 customers so far
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Timeline
GetHuman1960274 started working on this issue
Jan 14th 10:18am