I sold a dolls house to a lady for £** after emailing her many times to find out when s...

GetHuman1831157's customer service issue with eBay (UK) from December 2018

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The issue in GetHuman1831157's own words
I sold a dolls house to a lady for £** after emailing her many times to find out when she could pick up item she replied and turned up at my house at *.** on a sat morning as my phone had been on silent all night I was only just reading her email when she knocked on my door I invited her in and explained that I had only just read her message after quickly getting the bits together and the house she said thanks and left. The day after she messaged me to say that there were a few bits of dolls furniture missing I made my apologies and explained again that I didn’t know she was coming until last minute and that I had found the items that were missing my little girl had taken them out of the dolls house but I had also found a lot of other items that she could gladly have for nothing as they were no longer needed and would be great with the house. I said as she lived a way off I was prepared to drive half way and meet her on the sat morning to pass them on to her but she took her time replying and said no she couldn’t as she was going away which left me no option but to post as I already felt terrible and now it was the Thursday before Xmas and I knew she wanted it for her daughter for Xmas. I said I would have to post then and she emailed me to say she was willing to pay the postage and didn’t mind even if it was recorded delivery so I sent it recorded delivery and it cost £**.** I then sent her a copy of the receipt and said it was on it’s way. I have since had no reply to my emails asking her to send me the postage back and I so so annoyed as she said she would pay and now I’m £**.** out of pocket aI might as well just given the dolls house away for nothing please can you help .

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eBay (UK)

Customer service issue
Reported by GetHuman1831157
Dec 26th, 2018 - 3 years ago
Not resolved
Seen by 10 customers so far
Similar issue to 540 others
0 customers following this

Timeline

GetHuman1831157 started working on this issue
Dec 26th, 2018 2:14pm

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