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Order number, Billing address, and Email address on the account (if applicable)
The issue in GetHuman1370347's own words
I have reluctantly accepted that I refund a buyer who states the item isn't working. I have no return yet and the returner is not answering my requests to give me status on the return. I have no idea if item is posted and I need to have the item check with a specialist to find out if phone has been tampered with. Funds should be withheld on this return until I check. I need someone from eBay to respond to my requests.
GetHuman1370347 did not yet indicate what eBay (UK) should do to make this right.
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