Want my money back for item not even shipped , contacted ebay a few times was told i ca...

GetHuman-kicksdru's customer service issue with eBay (UK) from October 2018

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The issue in GetHuman-kicksdru's own words
Want my money back for item not even shipped , contacted ebay a few times was told i can get my money back on the **th October , well phoned up again and now was told i have to wait till the **thOctober, and then start a claim to get refund,,, the item Velleman HPS** Personal Scope Id ************ was purchased from seller beng** on the *th October ,, after numerous mails to him asking him when is he going to send it , hes failed to reply to me and even after speaking to ebay on live chat and ebay sending seller a mail kindly asking him*her to send it ,the item still has fasiled to be shipped . so i phoned Ebay was tolded i had to wait till delivery date had finished even though hes not shipped the item then i can get my money back, ive been scammed or how ever you want to call it hes had £** out of me and i want it back , im disabled and the item was going to be a birthday present from my wife to me as my Birthday is **th October ,,, was told previously i can get my money back , now ive got to wait till **th :( totally ruined my birthday , and this seller wants his ebay account banned , hes taken my money not shipped item i want money or Police is getting involved , ive found a replacement and after being told i would get my money back on **th, i went ahead and bought the replacement , now being told i have to wait longer, not happy at all
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eBay (UK)

Customer service issue
Reported by GetHuman-kicksdru
Oct 11th, 2018 - 3 mons ago
I have an issue with eBay (UK) too
Seen by 3 customers so far
Similar issue to 260 others
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GetHuman-kicksdru started working on this issue
Oct 11th, 2018 11:17am
GetHuman-kicksdru indicated the issue is not fixed yet.
Oct 11th, 2018 11:17am