Hi,**I'm Tom Sutton and my eBay name is trsutty*. I sold an item (************) around...

GetHuman-trsutty's customer service issue with eBay (UK) from September 2018

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The issue in GetHuman-trsutty's own words
Hi,**I'm Tom Sutton and my eBay name is trsutty*. I sold an item (************) around * months ago and delivered the item to the customer myself. I delivered the item on **th July **** and this was arranged on eBay. The recipient (alanj****) has just contacted me claiming that he hasn't received the item yet. **I have no proof that I delivered the item as I delivered it in person and as I've never delivered an eBay item in person before I didn't think to get a signature. I was worried about it being damaged in transit which was why I delivered it myself. **It goes without saying that I'm shocked to have received this message. All I can say to back up that he has the item is that if I'd ordered a high value item and hadn't received it I wouldn't wait for nearly * months to ask where it was, especially seen as we arranged for me to deliver the item on the **th July. **I'm now worried about what I should do as I'm sure that he's trying to con me out of a lot of money and will contact you in the near future.**Please feel free to contact me on ***********.**Kind regards,**Tom Sutton

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eBay (UK)

Customer service issue
Reported by GetHuman-trsutty
Sep 15th, 2018 - 2 years ago
Not resolved
Seen by 2 customers so far
Similar issue to 175 others
0 customers following this

Timeline

GetHuman-trsutty started working on this issue
Sep 15th, 2018 4:41pm

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